How Can I Best Interpret Knowledge Unlatched Usage Reports and Metrics?
The standard usage reporting for book titles is carried out every quarter for unlatched titles.
Knowledge Unlatched works together with multiple hosting platforms, including OAPEN, JSTOR, Project MUSE and the Open Research Library. Therefore, the usage data for Open Access titles requires the consolidation of these platforms.
These hosting platforms share usage data with Knowledge Unlatched in different data formats, while most are reporting in a so-called COUNTER conformant way. Platforms that follow the COUNTER methodology count sessions based on a preset method, while excluding the traffic stemming from bots.
The metrics Knowledge Unlatched receives for these hosting platforms are COUNTER conformant. However, not all of them follow the COUNTER 5 naming convention. Knowledge Unlatched designates the preceding COUNTER 4 conformant metrics as "public" metrics, as they are readily understood by the public. In contrast, COUNTER 5 metric names tend to be more abstract and more challenging to interpret.
Please note that from the year 2020 JSTOR has changed their metric structure, merging the previous COUNTER 4 metrics “Chapter Views” and “Chapter Downloads” into the COUNTER 5 metric “Total Item Requests”. To directly compare KU usage data from before and after the change, please add up the numbers for “Chapter Views” and “Chapter Downloads”.
The metric structure that Knowledge Unlatched utilizes can be visualized as follows.
The usage reporting follows the metric definitions as defined by COUNTER R5. More information can be found here on the COUNTER website (source COUNTER, 2017).
“Total interactions” is a general term for summing up downloads and views of OA books, which are hosted on different platforms. Please see below in the Metric Structure, the kind of metrics this could potentially include. Therefore, the numbers should be treated carefully and are defined as interactions as such.
Example of Usage Report
The template for 2019Q2 usage reports differs from earlier KU reports.
As one can see in the screenshot below, the first tab of the report ''Notes'' explains more about the data which you will be able to find in the other sheets. In the sheet "Title Institution Report" you can find usage specifically for your institution. The screenshot and text below may be helpful when interpreting the usage reports.
- Column "G" lists the First OA usage Date for each book title, which is the date when the first download for the book title occurred (this will be updated in 2019Q3)
- Column "I" lists from which platform the usage originates
- Column "J" lists the usage metric
- Column "K" the compliance level (this will be updated in 2019Q3)
- Column "L" is the total sum of all downloads for the book title, for the specific platform and metric
Written by Max Mosterd & Nina Weisweiler
Edited by Pablo Markin